On-Site Computer Repairs – We Come To You!
Crystal IT offers on-site computer repairs and IT support services for home and business users…
We carry a large array of parts and components allowing us to get you up and running without the need to take your computer away or make a return visit (in most cases).
To get you up and running as quickly as possible, with a minimum of fuss, and to recommend any solutions that can improve your IT experience.
Crystal IT provides a full complement of computer services catering to the needs of business owners and home users. We have a team of qualified Computer Technicians who specialise in dealing with basic computer issues, right through to complex IT network environments. We understand business needs, and strive to have a long term relationship with clients.
If your computer isn’t that old and just needs a little bit more “grunt”, or one of the internal components just can’t cope with the added strain of what you’re throwing at it, then performing a small, low-cost upgrade may be just the thing your computer needs.
We regularly save our clients hundreds of dollars by suggesting a small upgrade, rather than replacing their entire system.
Some examples of recent upgrades we have performed for customers include:
the addition of extra RAM for $50, result in a performance boost of 30%.
Replaced existing graphics card:
customer spent $100 on a better graphics card and was able to play the game she wanted without the game freezing up.
Replaced existing hard drive:
we replaced the customer’s existing mechanical hard drive with a Solid State drive for $150 which delivered a 100% boost to performance, and used their old drive for a new backup system.
discovered a blown capacitor in the customer’s 18 month old motherboard, and supplied a replacement for $100, saving the customer from going out to buy an entirely new system.
Installed a dual output video card:
this provided the customer with a dual screen solution for under $100 (2nd monitor excluded).
Of course, if you do need an entirely new system, Crystal IT can custom build a new systems to suit your needs. Feel free to discuss the options with our friendly staff.
New Systems & Laptops
We realize that a “one size fits all” approach usually ensures that you won’t get the right computer for your needs, that’s why at Crystal we custom build our own PC’s and workstations to suit the needs of every customer, based on their individual needs. And if it’s a laptop or tablet you require, we will assess the processing power and capacity you require and choose a brand and model to suit.
Whether you need a low-cost entry-level workstation for performing basic administrative functions right through to high-end super fast systems for gaming, graphic design or CAD, we can tailor-make a system to suit your needs.
Why Buy From Us:
There are a number of good reasons why you should consider buying your system from us:
What We Offer:
Resolve Windows & Other Software Issues:
Lucky for you, our technicians have seen it all before. We’ve had years of experience in troubleshooting all manner of software glitches; whether it be a corruption of your Windows installation through to a specific application that won’t perform as expected or just unable to print.
We have hundreds of examples of users who have spent hours fighting with their system only to discover that the problem could be resolved in a matter of minutes by one of our trained techs. So leave the headache to us, and allow us to sort it out for you.
Virus & Malware Removal:
Unfortunately viruses, spyware, malware and scamware are a reality of internet usage. Despite the best efforts of most users, the reality is that we all get infected at one time or another.
Our technicians spend many hours each week researching the latest threats and removal strategies. We are hugely experienced with removing all manner of viruses, and can recommend both managed and low-cost anti-virus and anti-malware solutions to reduce your risk, whether you are a home user or operate within a corporate environment.
On-site virus/malware removal.
Supply different antivirus software solutions based on your needs.
Provide advice for reducing risk of re-infection.
Recommend best-of-breed antivirus solutions.
Fix Internet & Wireless Issue:
Our staff are extensively trained in configuring and troubleshooting networks & internet connections. Whether you have a small home network, large corporate network or wireless challenges, our staff are happy to assist.