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About Us
Crystal IT was established in 1998 and is well-known and highly respected within the business community of the Gold Coast and Brisbane.
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As a business, we understand the importance of being absolutely honest with our customers when providing service and advice. We treat every customer with the same level of respect and dignity as we would our family and friends, and see every job as another opportunity to re-win our client’s trust, their business and their referral to others.
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We take care of Services and Support, IT Helpdesk, IT Procurement and Asset Management, Smart Solutions, IT Infrastructure and Office Relocation, Applications, Cyber security, Cloud Solutions and more - so you can get back to focusing on business.
Trusted by our clients since 1998
What drives us
Our Core Values.
Honesty & Respect
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We value honesty in all our interactions. We appreciate our customers and welcome and celebrate differences.
We treat every customer with the same level of respect and dignity as our family and friends. We see every job as an opportunity to continue building our relationships and increase trust.
Value & Satisfaction
We provide you with access to decades of industry experience, expert technical skills and up-to-date knowledge—all the required ingredients to make the complex simple and give your business a competitive advantage. We strive to offer a service that represents the right balance between high-quality work, meeting your time frames and value for money. We will not cut corners; instead, we offer advice that is best for the longer term. Call us old school, but your satisfaction is our priority.
Integrity
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We value our word, do what we say we do, and follow up on our promises to you.
In a world where words seem 'cheap,' we recognize the significance of our word and take great pride in meeting our commitments. As fellow human beings, we occasionally get it wrong; but we can always acknowledge our shortcomings and make good on them.
People
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People are at the heart of everything. While our core focus is ensuring the smooth running of your business systems, we recognise that an integral part of any IT system is the people using it. We place the relationship with you, our customer, above all.
We can only do this with honest, reliable and friendly people in our team. We work hard and play just as hard. In the midst of all the busyness, we strive to uphold the spirit of care, generosity and play.