Use the power of the cloud to manage your business’s phone system & enjoy huge call cost savings.
Hosted iPBX
Get the latest phone system without getting a phone system!
What is Hosted iPBX?
Hosted iPBX is a cloud-based phone service which delivers huge cost savings and delivers the features and capabilities of a PBX phone system without the costs associated with having to buy or maintain your own system.
It helps you eliminate up-front capital investment, installation and on-going operating expenses while delivering a huge list of features and functions.
How Does Hosted IPBX Work?
Our Hosted iPBX solutions is very similar to having a normal PABX phone system in your office, except that the features and functions run from our server, in the cloud.
This saves you the cost of buying your own telephone system, and allows us to provide you with all the features and functions you would normally find on the most expensive systems.
In fact, most features are offered free to our clients.
Hosted PBX solutions such as ours use a technology called Voice Over IP (VoIP) to transmit your voice over the Internet, instead of using traditional telephone lines. That means that you can connect one of our Quality Assured VoIP phones to your broadband Internet connection and make and receive calls anywhere. This is a high quality, cost effective alternative to traditional business telephone systems, and immediately reduces your costs by removing expensive line rental charges paid to your Telco.
Private Branch Exchanges (PBX) are notoriously expensive and complicated devices which require expensive add-on cards and a phone technician whenever a change is required. These changes are usually time consuming and costly. However, to reduce your costs and put you back in control, you can call our Help Desk at any time and request changes over the phone. Most changes can be performed while you wait and at no cost. (Some costs may be incurred for major reconfigurations).
* On the “Max” and “Complete” Plan
** Charges may apply to the setup and/or use of some of these services.
Maximise the productivity of your team and make collaboration a breeze.
Let customers reach you on one phone number anywhere. Use 24/7 access to your conference room for ad hoc meetings. Listen to voicemail on the run on PC, tablet or smart phone directly from your email inbox.
From tired analog fixed line systems to a new digital voice experience.
Increase customer satisfaction and put an end to phone tag with automatic call routing by department function, employee availability and time of day.
Your customers will be greeted by a custom message asking them to “enter an employee’s extension number” or “press one for sales, two for accounts and three for support”.
The system will then progressively ring employees in a department group until an employee answers.
If a caller rings outside business hours the call will go to a global voicemail box to follow up the next day.
Crystal clear voice and free multi-site internal calls
Follow our QoS guidelines and enjoy perfect High Definition phone calls. Make, receive and transfer phone calls across different geographic locations with internet access.
Features
Only limited by your imagination.
*Charges may apply to the setup and/or use of some of these services, depending on your selected plan
Mobile Twinning Simultaneous Ringing
Never miss a call again when your extension ‘twins’ to your mobile when out of the office.
Plans
SME IP Voice
(Prices invlide GST)
Local Calls | Included |
National Calls | Included |
Fixed to Mobiles | $0.30 per call |
International Call (Top 25 Destinations) | $0.20 for 15 min |
Calls to 13/1300 Numbers | $0.25 per call |
Hosted iPBX | Included |
Access/plan fee per extension | Included |
Voicemail to email | Included |
JUST
24.95
Per Handset Per Month
SME IP Voice
Business MAX
1-8 Extenstions (Prices invlide GST)
Local Calls | Included |
National Calls | Included |
Fixed to Mobiles | Included |
International Call (Top 25 Destinations) | $0.20 for 15 min |
Calls to 13/1300 Numbers | $0.25 per call |
Hosted iPBX | Included |
Access/plan fee per extension | Included |
Voicemail to email | Included |
JUST
39.95
Per Handset Per Month
IP Voice SME Complete
(Prices invlide GST)
Local Calls | Included |
National Calls | Included |
Fixed to Mobiles | Included |
International Call (Top 25 Destinations) | Included |
Calls to 13/1300 Numbers | Included |
Hosted iPBX | Included |
Access/plan fee per extension | Included |
Voicemail to email | Included |
JUST
49.95
Per Handset Per Month
Compare our most popular capped plans
Includes all local and national calls.
Include all local and national calls
Plus calls to mobile.
Include all local, national and mobile calls
Plus 1300 and 25 international destinations.
Small Business: per line, per month |
Standard $24.95 |
Max $39.95 |
Complete $49.95 |
Local, National Calls | Included | Included | Included |
Mobile Calls | 30c per call | Included | Included |
International Calls | 25 Countries/Destinations^ 20c for 15 minutes |
25 Countries/Destinations^ 20c for 15 minutes |
Top 20 Destinations^^ Included |
Vonex to Vonex Calls | Included | Included | Included |
13/1300 Calls | 25c per call | 25c per call | Included |
Voicemail to Email | Included | Included | Included |
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Critical Information Summary | Critical Information Summary | Critical Information Summary |
CLICK HERE to see our Non Capped Plans.
Business IP Voice (Price include GST) | $100 Min.Per month | $250 Min.Per month | $500 Min. Per month | $1000 Min. Per month |
Local Calls – Unlimited | $0.10 per call | $0.09 per call | $0.08 per call | $0.07 per call |
National Calls – Unlimited | $0.10 per call | $0.09 per call | $0.08 per call | $0.07 per call |
Vonex to Vonex (Inter Office) | Free |
Free |
Free |
Free |
Fixed to Mobiles | $0.16 per min | $0.15 per min | $0.14 per min | $0.13 per min |
International Calls (Top 25 Countries/Destinations) | $0.20 for 15 min | $0.20 for 15 min | $0.20 for 15 min | $0.20 for 15 min |
Calls to 13/1300 Numbers | $0.22 per call | $0.22 per call | $0.22 per call | $0.22 per call |
Access/plan fee per extension | $10.00 | $10.00 | $10.00 | $10.00 |
Click To View Critical Information Summary
These plans include your own Hosted iPBX with powerful features to make your small business far more efficient. Check out our Hosted iPBX Features Contact Us for a full list of approved handsets to connect to our IP Voice service. A $39 connection fee per handset applies to all services not connected on a 24 month agreement.
^25 Countries/Destinations include:
Argentina*, Germany*, Israel*, Norway*, Switzerland*, Canada, Greece*, Italy*, Russia*, Taiwan*, China, Hong Kong, South Korea*, Singapore, Thailand, Denmark*, India, Malaysia*, Spain*, United Kingdom*, France*, Ireland*, New Zealand*, Sweden*, United States (*calls to mobile are not included).
^^Top 20 Destinations include:
Canada, China, China mobile, Denmark, France, Germany, Greece, Hong Kong mobile, Ireland, Israel, Italy, Malaysia, New Zealand, Singapore, Singapore mobile, Spain, Sweden, Taiwan, United Kingdom, United States.
1300/1800 services to help your customers keep in touch
Crystal inbound solutions provide either 1300 or freecall 1800 numbers for your customers to call you from anywhere in Australia. With no set up fees and the ability to set up area based routing to multiple answering points, this is a perfect solution for the Tradesman answering on his mobile to the Corporate customer with offices across the country.
13/1300 Call Charges |
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Call Type |
Charge Type |
No Contract |
24 Month Contract |
Local (1300) Free for the first 15 minutes then |
per min | $0.08 | $0.06 |
National | per min | $0.12 | $0.08 |
Mobile to Fixed | per min | $0.16 | $0.12 |
Fixed to Mobile | per min | $0.34 | $0.29 |
Mobile to Mobile | per min | $0.34 | $0.32 |
Monthly inbound service fee | per month | $16.00 | $13.00 |
1800 Call Charges |
|||
Call Type |
Charge Type |
No Contract |
24 Month Contract |
Local | per min | $0.08 | $0.07 |
National | per min | $0.12 | $0.10 |
Mobile to Fixed | per min | $0.18 | $0.16 |
Fixed to Mobile | per min | $0.40 | $0.38 |
Mobile to Mobile | per min | $0.40 | $0.38 |
Monthly inbound service fee | per month | $16.00 | $13.00 |
Why choose our Hosted iPBX? (Next generation Net phone)
If you’d like more information, click here to complete our online form.
General Notes:
- All prices include 10% GST.
- Minimum charge of $0.08 per call applies to all 1800 calls on no contract plans and $0.07 on 24 month contract.
- Rates shown are per minute unless otherwise stated and are charged per second.
- Rates apply 24 hours a day, 7 days a week.
- For all services that have a contract added an early termination fee of $250.00 applies on a pro rata basis.
- Definition of simple moves and changes: Add, delete or change an answering point, Change a call collection area for an answering point. Change call overflow, Change call Splaying, Change time and day settings.
- Other changes only apply to services that have been ported to the vonex network.