WELCOME TO CRYSTAL IT

Your reliable business partner

Crystal Integrated IT Solutions

Crystal IT was established in 1998 and is well-known and highly respected within the small to medium business community of the Gold Coast and Brisbane.

The team at Crystal has a vast range of knowledge and experience in traditional on-premise and cloud computing solutions, ensuring that we can provide you with a total end-to end solution.

We aim to provide same-day on-site service and provide the highest quality of IT products, IT services and IT support to help you and your team, no matter how big or small you are.

  • We Come to You
  • Same Day Service
  • Fixed Right, The First Time
  • Competitive Rates
  • Experienced Techs
  • Individualised Solutions

Business IT Services

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Business IT Services

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Onsite Support

Remote Support

Network Upgrades

Sales & Services

Goods & Services Procurement

Networking & Wifi

Backups & Disaster Recovery

Work from Home

Office Relocation

Managed IT Services

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Managed IT Services

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Service Level Agreements

Managed Antivirus

Managed Wifi

Managed Backup

Asset Management

Remote Monitoring & Management

Cloud Solutions

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Cloud Solutions

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Microsoft Office 365

Cloud Backup

Managed WiFi

Managed Antivirus

ServiceM8

Managed Internet

Cyber Security

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Cyber Security

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Endpoint Protection

Staff Security Training

Patch Management

Device Management

Web Protection

Cyber Security Audits

Two Factor Authentication

Multi-Factor Authentication

Endpoint Detection & Response

Principles of our Work

Principles of our Work

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01.

Honesty & Respect

As a business, we understand the importance of being absolutely honest with our customers when providing service and advice. We treat every customer with the same level of respect and dignity as we would our family and friends, and see every job as another opportunity to re-win our client’s trust, their business and their referral to others.

02.

Integrity

We value the spoken word. If we say we will do it…it will be done! We attach great value to following up on our commitments and undertakings, and understand the impact and the negative impression left, if we do not. So we expect ourselves to step up and follow through on our promises and our undertakings to deliver the best possible service. We also understand that we are human and occasionally get it wrong, but we are able to acknowledge our mistakes, and make good on them.

03.

Value & Satisfaction

We strive to offer a service which represents the right balance between outcome and cost. We are not the cheapest but nor are we dear for the level of experience, knowledge and skill we bring to each job. We prefer to offer advice which is best for the longer term, than to offer cheaper, short term “band-aid” solutions, but we understand that everyone has a different budget, and our objective is to find a suitable solution within the allotted budget for each situation

04.

People

We understand that our staff are the foundation of our business. They dedicate themselves to our customers, and often do so by working late into the nights and on weekends, sacrificing time with their families – such is their loyalty and devotion to getting the job done promptly. We also recognize that our customers are the lifeblood of our business, and that without them, we could all pack up and go fishing.

  • Monday - Friday 9AM-5PM
  • After hours support for customers under a managed service agreement
  • Gold Coast, 4218
  • (07) 5527 7887 or 1800 99 2001

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